Case Study 2

Zunlong Management & Consultancy

Bridging Culture, Innovation & Technology

The issue

At the beginning of 2020, the Covid-19 pandemic hit Australia forcing a lot of companies to shut their doors and employees were left wondering what is next. Some were made redundant and others had permanently shut their doors. 

A small takeaway shop reached out to see if there was a solution as part of their contract was not covered in their government support payments, which was the ongoing sale of various fresh food products. 

These products or food goods were usually put into meals for takeaway or dine-in. Legislation restricted dine-in practices and the business was not considered an essential service except for takeaway. 

The solution

Zunlong Management & Consultancy worked with the business to build a platform for the wholesale of food and products that are boxed and available for pick up in-store, in conjunction with the takeaway food. The business model changed to being food wholesaler/distributor while giving customers the chance to pick up food on the move.

Impacted revenue after Covid-19
86%
Revenue improvement with new platform
100%
Business process improvement
73%

Hospitality & Tourism Industry

Zunlong Management & Consultancy have had a unique and foundational understanding when it comes to hospitality and seeing how the industry can change and evolve. What is right for one business is not correct for the other. Therefore, It is in the best interest to approach different businesses with their own uniqueness and new strategies. No two businesses are the same.

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